Managed print services (MPS) is
an outsourcing service, where the company provides service to takes full
responsibility for managing a company's print environment. The overall goal of
this service is to cut down the company's print expenditure and unnecessary
waste. Advantages of managed print services are flexibility, increasing
productivity, sustainability, and cost saving that help in increasing demand
for managed print services. Moreover, stringent rules and regulations by
governments to save paper & reduce waste and decrease cost of operation is
also another factor aiding in growth of the MPS market. For instance, Paperwork
Reduction Act of 1980, is a law in the U.S. for minimizing the usage of paper
the private businesses and citizens.
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Environmental benefits and
increasing concern for data security are among major driving factors for growth
of the market
One of the key drivers for growth
of the global managed print services market is increasing awareness about
environmental benefits of adopting MPS. This helps in reducing the need of
dedicated printing hardware and it also reduce volume of digital waste. This is
a significant advantage for managed print services market, as e-waste is
already becoming a major concern, due to booming consumer electronics industry.
For instance, according to the Coherent Market Insights’ analysis, in 2016, the
e-waste generated was around 44.7 million metric tonnes, which was up by 3.3
metric tonnes from 2014, globally. Moreover, according to the EPA, over 40% of
trees are used for paper production, while MPS helps in saving trees by
minimizing the consumption of paper and minimize wastage of paper, which in
turn helps in propelling growth of the market.
Managed print services providers
also help in improving the security of client data while printing. When
business use printers, copiers or multifunction devices, it create an images of
the information, which was printed. These images are stored on the printer’s
hard drive, which increase the risk of data hacking. With help of MPS all the
processes have to adhere to certain security protocols and MPS will secure the
sensitive data with help of data encryption, authorised accessibility, and
others. Due to rising threat of cybercrime, this has become a key driver for
growth of the global MPS market. For instance, according to Coherent Market
Insights’ analysis, in July 2017, number of cybercrime increased to 84.1% from
68.8%. Cyber espionage has decreased to 10.1% from 15.6% of June, whereas cyber
warfare has witnessed an increase to 4.3% from 9.4%. Some of the major global
organizations such as World Health Organization (WHO) and World Trade
Organizations (WTO) and various companies are focusing on taking appropriate
measures on data security in order to protect important data from cyberattacks.
Therefore, rising security concerns regarding data is expected to be another
factor for growth of the managed print services market.
Cloud-based deployment to hold
a major share in the managed print services market during the forecast period
Increasing adoption of cloud
technology is expected to be one of the factors for increasing demand for
cloud-based deployment of MPS during the forecasted period. According to the
CISCO analysis, in 2014, workload density over the cloud was 5.1ZB, which will
grow till 8.4ZB by 2019. Benefits associated with cloud are fast accessibility,
flexibility, cost effectiveness, and others are responsible for increasing
demand of cloud in various verticals such as healthcare, media and
entertainment, BFSI, education, healthcare, manufacturing, and IT &
Telecommunication. It helps businesses to remotely access their documents and
data.
Proliferation of digital paper
work is one of key challenges hampering growth of the market
Increasing utilization of digital
paper work is one of major challenges for growth of the market. Currently,
companies are adopting technologies, which help them to minimise the usage of
paper work, reduce errors, and saves time. This is expected to adversely affect
growth of the market.
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Global Managed Print Services
Market: Regional Insight
North America accounted for the
largest market share in the global managed print service market. Increasing
adoption of advanced technology by various verticals, in order to improve their
financial position; enhance security and gain operational efficiencies are some
of the factors, which in turn, helps in increasing demand for the managed
services in this particular region. For instance, in January 2017, CentraCare
Health adopted managed print services, in order to streamline business process
and optimize its printing. This service helped in increasing their saving by
US$ 400,000, annually.
Global Managed Print Services
Market: Competitive Landscape
Some of the key players in the
managed print services market are Xerox Corporation, HPE IT Services, Ricoh,
Lexmark International, Inc., Canon, Inc., Samsung, Toshiba, Sharp, Kyocera,
Pitney Bowes, and ARC Document solutions.
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